Serving Wide Range of Industries for More Than A Decade
We not only help your prospect customers in making their decisions regarding the purchase, we also help your existing customers with their needs and requirements. We help startups and enterprises through various channels such as live chat, phone support, ticket support and other BPO solutions. We have expertise in serving industries related to IT/Tech, Ecommerce, Automobile, Construction, Travel, Repair & Maintenance, Media, Legal, Financial, Healthcare Sector and many more.
Ecommerce
In all aspects of customer support facilities for the Ecommerce industry, we provide trustworthy and reliable assistance. Our Ecommerce team consists of professional agents who are experts in omni-channel service management.
In providing solutions to different problems faced by our long list of clients, we have done excellent work. Each solution given by ChatSupportService has achieved phenomenal success. We specialize in B2B and B2C ecommerce support services.
Travel
From making a new hotel reservation to changing a flight, RealTeckSolutions turns to travel and hospitality brands aiming to simplify complex live agent transactions. Our agents are trusted to have the best self-service prices and customer experience ratings in the industry.
We provide management of reservations and support travelers with new reservations, adjustments, cancellations, and confirmations. We specialize in the management of rewards & accounts and provide balances for points, trigger cards, request missing points and more.
Legal
Our legal intake services are suitable for businesses receiving hundreds of calls, chats and website form submissions related to their accident and law suit cases from the small law office with few employees to the large business.
Get an extensive range of services precisely developed to meet the needs of lawyers. We offer receptionist services, immediate dispatch, advertising response and much more.
Healthcare Sector
Healthcare professionals can receive integrated phone answering services—live or automated, with guaranteed message delivery to real time appointment scheduling and physician referral.
All our services are HIPAA Compliant. Our expertise lies in 24 hour receptionist service, appointment scheduling, emergency dispatch, web on-call schedule, automated up-front greeting and much more.
IT
Do you run a web hosting company or an IT/software house? We got you covered when it comes to your customer support. We offer real time chat support, emergency dispatch, web on-call schedule and much more.
Our agents are well trained and equipped to handle all sort of queries related to the IT industry ranging from the basic information to the most advanced level algorithms. We can assist your customers with their sales inquiries as well as trouble shooting.
Automobile
We provide phone answering, ticket and live chat services for a variety of automobile and car industries. We handle the pre-sale and after sale inquiries which are launched by the customer and deliver information about the upcoming models and also for upgrades related to current models to the customers via live chat, phone/call support and emails.
We specialize in dynamic scripting, dispatch, order taking, call recaps and much more. We perform key market analysis to reach your audience more effectively. Our CRM hosting is easily available and we offer phone number/email appends.
Insurance
ChatSupportService provides licensed insurance agents for financial, legal banking, and health insurance needs. For a variety of insurance products, including wellness, life, credit card insurance sales and vehicle & home warranties, our experienced agents provide customer support and customer acquisition services.
Our company is built on credibility, repeat sales, retention of customers and referrals to customers. So, if you are looking to simplify complicated live agent transactions, from filing claims to completing applications, shift to ChatSupportService.
Financial
ChatSupportService has expertise in everything from credit card purchases, loyalty promotions for credit cards and card improvement systems to response services, customer support, surveys of financial services and sales of insurance.
Use our appointment setting services to set up face-to-face appointments if you need to apply for inquiries from your website and marketing campaigns or cold call a list of prospects.