24/7 Fractional
Support Teams.

Get enterprise-grade coverage without the overhead. US-Managed from New York, NY. Infrastructure starting at $360/mo.

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The CSS Edge

Decades of Loyalty.

Established in 2012. We are a boutique operational partner for founders who value stability. Our partnership with industry leaders like Fixd Automotive has lasted over 8 years.

13+

Years Active

8 Yrs

Longest Partner

"We don't want to be your vendor for a month; we want to be your operational backbone for a decade."

Musayyab Shah | Founder

Verified Proof

Hear From Our Clients

Davis Wright - Fixd Automotive Support Review - 8 Year Partnership Est. 2016

"We have worked with CSS for several years now. They are always responsive and they work with us to meet our needs as we grow."

Davis Wright

@FIXD AUTOMOTIVE, INC

Joshua Waldman - Inturact Capital Customer Service Review

"As a private equity group, we inherit the customer service organizations... ChatSupportService was there to the rescue."

Joshua Waldman

@INTURACT CAPITAL

Cristobal Villar - Landbot.io Fractional Support Review

"Hiring local Support agents in night shifts can be more than challenging. CSS makes it easy to find and train professional agents."

Cristobal Villar

@LANDBOT.IO

Our Process

A Simple Path Forward

1

Discovery

We audit the daily "noise" together and pinpoint the bottlenecks holding you back.

2

Integration

Our agents plug into your existing tools seamlessly. No learning curve for you.

3

Progress

24/7 coverage begins. You breathe easy and focus on shipping your vision.

Scale Smarter,
Not Harder.

Why pay $25/hr? Get expert, fractional teams starting at $360/mo — no HR headaches, no benefits, no excuses.

Zero Overhead

No recruitment, benefits, or hardware costs.

Infinite Scale

Scale up or down in 48 hours based on volume.

24/7 Global Presence

Round-the-clock coverage across every time zone.

Monthly Runway Saved

$10,200