Outsourced Chat Agents – The Customer Engagement Professionals
Sometimes outsourcing live chat can be a better option than using elsewhere needed internal resources. That is especially true when the customer support volumes are relatively high and the product or service sold is not especially complicated. In a situation
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Five Ways In Which Live Chat Support Benefits Your Business
If you’re reading this blog post, you probably already know that live chat is a platform that allows you to chat directly with your website visitors. You may also be aware that while live chat support allows you to chat